Dixon Ticonderoga Announces Voluntary Recall of Creativity Street® Foam Pattern Rollers

May 2, 2024

Bag containing Creativity Street foam rollers with different patterns for painting, suitable for ages 3 and up. Includes four rollers with green, blue, red, and yellow handles and various foam shapes.

 

Appleton, Wisconsin – Dixon Ticonderoga Company, the owner of the brand Creativity Street®, is initiating a voluntary recall of all PAC5170 Creativity Street® Foam Pattern Rollers. During internal testing of a sample of the Foam Pattern Rollers, some of the rollers were found to have lead in excess of the federal lead content ban.

 

The high lead levels are isolated to two lot codes. Dixon Ticonderoga has worked with its suppler to ensure that future production complies with lead standards. They received the Foam Pattern Rollers with the lot codes “02142080423” and “02142230523” printed on the back. Foam Pattern Rollers that are impacted by this recall were delivered and sold to customers AFTER September 26, 2023.

 

Shown below are where to find the Lot Codes on the packaging:

Two images showing packaged goods with barcodes and labels. The left package is labeled as "Assorted Patterns" and "Works on Crafts," and the right image shows a clear view of the barcode and product.

 

Shown below are where to find the Lot Codes on the cartons:

Two cardboard boxes with printed labels indicating contents made in China. One box reads "Dixon Ticonderoga Company" and "Made in China" among other details. Both boxes are stacked in a warehouse.

 

This product is sold across the U.S. at the following distributors/retailers:

  • Amazon
  • Art Store ISG
  • Best Source Office Supplies
  • MacPhearsons
  • S.P. Richards
  • Teachers Edition, Inc.

 

Consumers who purchased the Foam Rollers after September 26, 2023, should look for the Lot Code on the package. No other Lot Codes are impacted by this recall. Any consumers who purchased Foam Rollers with the matching Lot Code should discontinue use and contact our Customer Service team at 1-800-333-2545 from 7 a.m. to 4:30 p.m. CST Monday through Friday or email the Compliance team at [email protected] for a refund.

 

Media and other inquiries can be directed to Sean Nobui:

[email protected]
Office: (920) 750-6720
Cell: (920) 570-1898