Dixon Ticonderoga Announces Voluntary Recall of Creativity Street® Foam Pattern Rollers
May 2, 2024
Appleton, Wisconsin – Dixon Ticonderoga Company, the owner of the brand Creativity Street®, is initiating a voluntary recall of all PAC5170 Creativity Street® Foam Pattern Rollers. During internal testing of a sample of the Foam Pattern Rollers, some of the rollers were found to have lead in excess of the federal lead content ban.
The high lead levels are isolated to two lot codes. Dixon Ticonderoga has worked with its suppler to ensure that future production complies with lead standards. They received the Foam Pattern Rollers with the lot codes “02142080423” and “02142230523” printed on the back. Foam Pattern Rollers that are impacted by this recall were delivered and sold to customers AFTER September 26, 2023.
Shown below are where to find the Lot Codes on the packaging:
Shown below are where to find the Lot Codes on the cartons:
This product is sold across the U.S. at the following distributors/retailers:
- Amazon
- Art Store ISG
- Best Source Office Supplies
- MacPhearsons
- S.P. Richards
- Teachers Edition, Inc.
Consumers who purchased the Foam Rollers after September 26, 2023, should look for the Lot Code on the package. No other Lot Codes are impacted by this recall. Any consumers who purchased Foam Rollers with the matching Lot Code should discontinue use and contact our Customer Service team at 1-800-333-2545 from 7 a.m. to 4:30 p.m. CST Monday through Friday or email the Compliance team at compliance@dixonusa.com for a refund.
Media and other inquiries can be directed to Sean Nobui:
sean.nobui@dixonusa.com
Office: (920) 750-6720
Cell: (920) 570-1898